ONOKWAPOS TERMS OF SERVICE
Effective Date: September 24, 2026
Last Updated: September 24, 2026
Welcome to OnokwaPOS.
These Terms of Service ("Terms") are a legal agreement between you and OnokwaPOS ("OnokwaPOS," "we," "us," or "our") governing your access to and use of the OnokwaPOS website, application, software, and related services (collectively, the "Service").
By creating an account, accessing, or using OnokwaPOS, you agree to these Terms.
If you do not agree with these Terms, do not use the Service.
1. ABOUT ONOKWAPOS
OnokwaPOS is a digital business-management platform that may provide tools for:
Sales management;
Inventory management;
Product management;
Customer management;
Creditor management;
Supplier management;
Expense tracking;
Business reporting;
Business organisation;
General AI-assisted business support;
Voice-enabled features;
Other features introduced from time to time.
Features may change as OnokwaPOS develops.
2. ELIGIBILITY
You must have the legal capacity to enter into these Terms.
If you use OnokwaPOS on behalf of a business or organisation, you represent that you have authority to accept these Terms on behalf of that business or organisation.
3. ACCOUNT REGISTRATION
Some OnokwaPOS features require an account.
You agree to provide accurate information when creating and maintaining your account.
You are responsible for:
Keeping your account information accurate;
Protecting your login credentials;
Preventing unauthorised access;
Activities carried out through your account, except where caused by circumstances outside your reasonable control.
If you believe your account has been compromised, you should contact OnokwaPOS promptly.
4. YOUR BUSINESS DATA
You retain ownership of the business information you enter into OnokwaPOS.
OnokwaPOS does not claim ownership of your:
Customer records;
Creditor records;
Supplier records;
Sales records;
Inventory records;
Expense records;
Product information;
Business notes;
Other business information you enter into the Service.
You grant OnokwaPOS the limited permission necessary to store, process, transmit, display, and maintain that information for the purpose of providing the Service.
5. DATA PRIVACY AND AI PROTECTION
OnokwaPOS is designed to keep customer business data separate from third-party AI providers under our current AI configuration.
We have:
Disabled Lovable's use of our Lovable account content for AI-model training;
Selected the Supabase setting that does not consent to sharing database information with third-party AI providers.
As a result, OnokwaPOS's current AI-assisted functionality may provide general responses rather than responses based directly on the information stored in your business database.
We do not sell your business data.
Our Privacy Policy provides additional information about how personal and business information is handled.
6. AI FEATURES
OnokwaPOS may provide AI-assisted features.
AI features are intended to provide general assistance and information.
AI-generated responses:
May not be accurate;
May not be complete;
May not reflect your specific business;
Should not be treated as professional advice;
Should be independently reviewed before being used for important decisions.
Because database information is not currently shared with third-party AI providers under our selected configuration, AI responses may not be tailored to information stored in your OnokwaPOS database.
7. NO PROFESSIONAL ADVICE
OnokwaPOS is a business-management software platform.
It is not:
An accounting firm;
A tax adviser;
A lawyer;
A bank;
A financial institution;
An investment adviser;
A licensed financial adviser.
Information provided through OnokwaPOS, including AI-generated information, should not be treated as professional advice.
You are responsible for obtaining professional advice when necessary.
8. ACCURACY OF BUSINESS RECORDS
You are responsible for the accuracy of information you enter into OnokwaPOS.
This includes:
Sales amounts;
Product prices;
Stock quantities;
Customer balances;
Creditor balances;
Supplier information;
Expenses;
Payments;
Other business records.
OnokwaPOS is a tool for recording and organising information. It does not guarantee that information entered by you is accurate.
---9. ACCEPTABLE USE
You agree to use OnokwaPOS only for lawful purposes.
You must not:
Use OnokwaPOS to commit fraud;
Impersonate another person;
Access another user's account without authorisation;
Attempt to bypass security controls;
Upload malicious software;
Interfere with the Service;
Attempt to gain unauthorised access to our systems;
Reverse engineer the Service except where permitted by law;
Scrape or systematically extract data without permission;
Use the Service to violate another person's privacy;
Use the Service for unlawful activities;
Violate applicable laws or regulations.
10. INTELLECTUAL PROPERTY
OnokwaPOS and its underlying software, design, interface, branding, logos, graphics, text, features, and technology are owned by or licensed to OnokwaPOS unless otherwise stated.
These Terms do not transfer ownership of OnokwaPOS intellectual property to you.
You receive a limited, non-exclusive, non-transferable right to use the Service for its intended purpose while your account remains active and you comply with these Terms.
You may not copy, reproduce, sell, distribute, modify, or create derivative works from OnokwaPOS without permission, except where applicable law expressly permits such activity.
11. YOUR FEEDBACK
If you voluntarily provide suggestions, recommendations, or feedback about OnokwaPOS, you allow us to use that feedback to improve the Service without owing you compensation.
We will not use this provision as permission to disclose your confidential business information.
12. THIRD-PARTY SERVICES
OnokwaPOS may depend on third-party services and infrastructure.
These may include:
Supabase;
Cloud hosting providers;
Authentication providers;
Payment providers;
Email providers;
Analytics providers;
Security providers;
AI providers where specifically enabled;
Voice-processing providers where specifically enabled.
Third-party services may have their own terms and privacy policies.
Your use of a third-party service may be subject to those terms.
13. SUBSCRIPTIONS AND PAID PLANS
OnokwaPOS may offer free and paid plans.
Where paid plans are introduced, the applicable pricing, billing period, features, cancellation rules, and other payment terms will be presented before purchase.
Paid subscriptions may automatically renew where this is clearly disclosed at the time of purchase.
You are responsible for providing accurate billing information and maintaining an appropriate payment method.
We may change pricing or plan features with appropriate notice where required by applicable law.
14. FREE PLANS
Some OnokwaPOS features may be available without charge.
Free plans may have usage limits, feature restrictions, or other limitations.
We may modify or discontinue free features as the Service develops, subject to applicable law.
15. SERVICE AVAILABILITY
We aim to provide a reliable service but do not guarantee uninterrupted availability.
OnokwaPOS may occasionally be unavailable because of:
Maintenance;
Software updates;
Security measures;
Technical problems;
Internet failures;
Infrastructure failures;
Third-party service interruptions;
Events outside our reasonable control.
16. DATA BACKUPS
We take reasonable measures to protect stored information.
However, you should maintain appropriate backups of important business records.
OnokwaPOS should not be considered your only method of preserving critical business information.
17.BUSINESS RESULTS
OnokwaPOS is a business-management tool.
Use of OnokwaPOS does not guarantee:
Increased revenue;
Increased profits;
Reduced expenses;
Improved cash flow;
Successful debt collection;
Increased customers;
Improved inventory management;
Any particular business outcome.
Business results depend on many factors outside our control.
18. ACCOUNT SUSPENSION OR TERMINATION
We may suspend or terminate an account where reasonably necessary to:
Prevent fraud or abuse;
Protect the Service;
Investigate serious violations;
Comply with legal obligations;
Protect other users;
Address security threats.
Where reasonably possible, we may provide notice before taking action.
You may stop using OnokwaPOS at any time.
19. TERMINATION AND YOUR DATA
When your account is terminated or cancelled, your right to use the Service may end.
Subject to applicable law and our retention obligations, information associated with your account may eventually be deleted.
You are responsible for exporting or otherwise preserving important business records before closing your account.
We may retain limited information where necessary to comply with law, prevent fraud, resolve disputes, maintain security, or protect our legitimate interests.
20. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, OnokwaPOS is provided on an "as available" and "as is" basis.
We do not guarantee that:
The Service will always be available;
The Service will be completely error-free;
Information entered into the Service will be accurate;
AI-generated responses will always be accurate;
The Service will meet every business requirement;
The Service will work on every device;
Information will never be lost or corrupted.
Nothing in these Terms excludes a legal right or protection that cannot lawfully be excluded.
21. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, OnokwaPOS and its owners, operators, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of or inability to use the Service.
This may include losses relating to:
Lost profits;
Lost business opportunities;
Business interruption;
Loss of anticipated savings;
Loss of data;
Loss resulting from reliance on inaccurate information;
Loss resulting from reliance on AI-generated information.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
22. YOUR RESPONSIBILITY
You are responsible for using OnokwaPOS lawfully and responsibly.
You are responsible for information you enter into the Service and for ensuring that your use of OnokwaPOS does not violate the rights of another person.
23. PRIVACY
Your use of OnokwaPOS is also governed by our Privacy Policy.
The Privacy Policy explains how we collect, use, store, protect, and disclose personal information.
24. ELECTRONIC COMMUNICATIONS
You agree that we may communicate with you electronically regarding:
Your account;
Security;
Service updates;
Billing;
Technical matters;
Legal notices;
Other matters relating to the Service.
Electronic communications may be used where permitted by applicable law.
25. CHANGES TO ONOKWAPOS
OnokwaPOS may change, update, add, or remove features as the platform develops.
We may discontinue features where reasonably necessary.
Where a material change significantly affects a paid service, we will provide notice where required by applicable law.
26. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The updated version will include a revised "Last Updated" date.
Where appropriate, we may notify users of material changes through the website, application, or email.
Continued use of OnokwaPOS after the effective date of an updated version constitutes acceptance of the updated Terms to the extent permitted by applicable law.
27. GOVERNING LAW
These Terms shall be governed by the laws of the Republic of Ghana, except where applicable law requires otherwise.
Subject to mandatory rights available to you under applicable law, disputes concerning these Terms or your use of OnokwaPOS shall be addressed through legally recognised dispute-resolution mechanisms or courts having appropriate jurisdiction in Ghana.
28. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply.
29. NO WAIVER
Failure to enforce a provision of these Terms immediately does not mean that we waive our right to enforce that provision later.
30. ENTIRE AGREEMENT
These Terms and the OnokwaPOS Privacy Policy constitute the principal agreement governing your use of the Service, together with any additional terms expressly applicable to specific features or services.
31. CONTACT US
For questions about these Terms or OnokwaPOS, contact:
OnokwaPOS
Website: https://www.onokwapos.com
Support Email: onokwapos@gmail.com
32. ACCEPTANCE
By creating an account or using OnokwaPOS, you acknowledge that you have read, understood, and agreed to these Terms of Service and the OnokwaPOS Privacy Policy.
Last Updated:** September 24, 2026
End of Terms of Service